Appy Medical Privacy Policy

Updated 3/26/2024

During its operations, Appy Medical, LLC, a corporation based in the United States of America, gathers and utilizes personal data. This Privacy Policy pertains to personal data from customers, partners, healthcare professionals, end-users, representatives of the aforementioned groups, and others who interact with Appy Medical. When you engage with Appy Medical via our employees, partners, websites, advertisements, mobile apps, social platforms, products, and services, you are giving consent for your information to be collected and used as outlined in this privacy policy. While this Privacy Policy generally applies to the collection and use of personal data by Appy Medical, specific privacy notices may be provided for certain data collection and usage scenarios.

Appy Medical may gather the following categories of information from various sources:

• Name
• Postal address
• Delivery address
• Phone or mobile numbers
• Email address
• Date of birth, age
• Gender
• Audio recordings
• Medical data, health insurance details, physical attributes or descriptions, physical or mental disability, caregiver or healthcare provider details
• Information about product usage, supplier details
• Billing information, such as credit or debit card number, expiration data, verification number
• Data on your usage of our websites and mobile apps, search terms, pages you visit on our websites and mobile apps, and performance of our websites and mobile apps
• Media data and information about a Consumer’s interaction with a website, app, or advertisement on the internet
• Information about your mobile device
• IP Address

Appy Medical may gather information about you from various sources, such as:

• Direct interactions with you, like responses to mail, email, phone calls, text messages, surveys, online chats, events or meetings.
• When you visit our websites, use our mobile apps, exchange emails with us, use our online forms and services, interact with us on social media and other platforms.
• Other sources, like suppliers, hospitals, medical device manufacturers, and healthcare providers that request products for you.

Appy Medical processes personal data for a range of purposes, depending on the nature of our relationship with you. Here are some examples for illustration:

• We process information about contact persons (e.g., healthcare providers) from our customers and partners to deliver products and services, comply with quality and safety standards, detect and prevent fraudulent activity, and to maintain and enhance our offerings.
• We process information about our end-users to deliver products (e.g., when required by a healthcare provider or medical device manufacturer), comply with quality and safety standards, provide samples or services to the end-users, send marketing communications and other information about products, services and promotions, detect and prevent fraudulent activity, and to maintain and enhance our offerings.
• We process information about individuals who have signed up to receive newsletters and other materials to deliver these materials and to maintain and enhance our offerings.
• We process cookie information to provide personalized advertising on paid and social media and through Google Marketing Platform (Google Privacy Policy)
  
  
  ive permission to Appy Medical and its affiliates to contact me about healthcare products and services through the email and phone number provided above. Appy Medical and its affiliates can use email, phone calls or text messages with automated technology to communicate with me. I understand this consent is not required to make a purchase and that I may opt-out at any time by texting “STOP” in return to a text or by calling Appy Medical at (801) 823-1193. I understand that my service provider’s airtime, message and data rates may apply. Message frequency may vary.

If you wish to request our services, products, newsletters, and other materials, we need certain personal information to handle your request. You are not obligated to provide the information, but we cannot handle your request if you choose not to provide your information to us.

Appy Medical safeguards your personal data and only permits its use for the stated purposes. Appy Medical will not sell your personal data to third parties or similarly allow third parties to exploit it. Appy Medical does not employ automated decision-making processes, such as profiling, that would impact you personally.

The recipients of your personal data are the Appy Medical affiliates and employees who are responsible for managing the data for the specific purpose at hand. All personal data is managed strictly on a need-to-know basis. In some instances, the data is stored or managed by third-party processors that assist Appy Medical with a specific service, such as hosting and IT service providers and logistics firms (in case they require your data to distribute products or other materials to you). These third-party processors will only process the data in accordance with Appy Medical’s instructions and for Appy Medical’s purposes. They will not share the data with others, and they will delete the data once their tasks are completed.

If public authorities request access to your data, we conduct a legal assessment of the request, and if applicable law mandates that we disclose the data, we will comply with the request. You will be notified in accordance with applicable law if any such disclosure of your data occurs.

On our websites, mobile applications, and social platforms, you may find public forums, message boards, and/or news groups. Any data disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal data.

In the event that all or part of our business is merged, sold, or reorganized (including transfers made as part of insolvency or bankruptcy proceedings), your personal data could be shared with the successor business.

Appy Medical retains data as long as it is relevant for the purpose(s) it is being used for, unless applicable law mandates that we retain it for a longer period.

Appy Medical takes reasonable measures to ensure your personal information is accurate and up-to-date. You can access or update some of your personal information in the following ways:

• If you have created an account on one of our websites or mobile services, you can log in to review and update your information.
• You can call, email, or send us a letter with your current contact information and the changes you want to make. We will make the changes you request or provide an explanation of what actions we can take regarding the request. Please refer to the ‘How to contact us’ section below.

You can halt all further collection of information by an Appy Medical mobile application by uninstalling the mobile application. You can use the standard uninstall process available on your mobile device or via the mobile application marketplace or network.

If you prefer not to receive promotional e-mails from us, you can opt-out by calling, emailing, or writing to us. Please refer to the contact information listed below. You also have the option to unsubscribe from promotional e-mails via the unsubscribe link included in each promotional e-mail. It may take up to thirty days to process your request. This opt-out does not apply to operational emails, such as surveys, and what is required or permitted under law, such as recall notices.

If you prefer not to receive promotional material via postal mail, you can opt-out by calling, emailing, or writing to us. Please refer to the contact information listed below. Please note that postal mailings are often prepared many weeks in advance, and you may continue to receive mail for six to ten weeks. This opt-out does not apply to operational communications, such as product deliveries, and what is required or permitted under law, such as recall notices.

If you prefer not to receive promotional telephone calls, you can opt-out by calling, emailing, or writing to us. Please refer to the contact information listed below. It may take up to fifteen days to process your request.

We may send text messages you have consented to receive. You can cancel text messages at any time by texting “STOP”. After you send “STOP” we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that short code, but you may receive text messages if you are subscribed to other text lists. Message and data rates may apply. It may take up to 30 days to process your request.

We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information, such as health or medical information, we use industry-standard methods to protect that information. This website has security measures in place to protect against the loss, misuse, and alteration of the information under our control.

If you have any questions or comments about this notice, the ways in which Appy Medical collects and uses your information, your rights and choices regarding such use, please do not hesitate to contact us at:

Website: www.appymedical.com

Email: info@appymedical.com 

Phone: (855) 613-1199

Address: 8789 South Redwood Rd. suite 250, West Jordan, UT 84088

Appy Medical retains the right to modify this privacy notice at any time and at our discretion. When we make alterations to this privacy notice, we will publish the revised notice on our website, www.appymedical.com, and update the effective date of the notice. Your ongoing use of our website, mobile applications, products, and services following the posting of modifications signifies your acceptance of these changes.